Coffeehouse Support Information
Help reduce waste
Our coffeehouse is committed to reducing waste. The RediUV system encourages the use of reusable cups while preventing the spread of germs. Please help us promote, incentivize, and sanitize reusable cups. Thanks!
How to use RediUV
Have the customer place a reusable cup, without the lid, into the RediUV system. That’s it, the system does the rest. Doors close automatically, purple spinning LED shows germ killing cycle, then the doors open on your side, germ-free and ready to use. Can the doors hurt you? Of course not. The doors detect obstructions and will automatically open back up.
*Please do not accept customer cups that are dirty on the inside as this system only kills germs on the outside of the cup and we want to make sure the drink they get tastes great.
What does RediUV do
RediUV kills germs on the outside of the cup using UVC light technology. This process prevents germ transfer between customers and staff. For more scientific information, direct customers to the QR code on the sides of RediUV.
We want to encourage customers to use reusable cups by offering incentives, such as:
A chance to win a free drink (or bakery item)
Discounts for bringing a reusable cup
Fee for using single-use cup
Upsize beverage order for free
The field trial systems are manufactured using sustainable methods that also allow us to efficiently enhance the design. The plastic components are 3D printed using compostable PLA and are left unpainted to minimize waste. When the trial systems reach end-of-life, they will be disassembled and components will be reused, recycled or composted.
- Locate the system on the counter near the Point of Sale
Ensure system is oriented correctly
Redi logo faces customer side
Power switch faces employee side
Pulsing: waiting for a cup
Pulsing: waiting for cup to be removed
Spinning: running sanitize cycle
“Sparkle”: we’ve got a winner!!
Self-recovering fault: system will clear fault when ready
Change battery: battery too low to operate system
System Fault: try to fix it
call for support
Start each day with a charged battery
To remove battery:
Turn system off
Use one finger to grasp the battery from under the system and, while pressing in on battery release button with your thumb, pull battery out
To install battery:
Slide in until it “clicks” in place
Battery Indicator Light:
Battery Indicator Light is only displayed when system is waiting for a cup (green pulse on front of halo)
Green: Good battery
Yellow: Getting a bit low
Red: Getting very low
System is connected to Wi-Fi for remote diagnostics and support
Wi-Fi Status Light:
Wi-Fi Status Light is only displayed when system is waiting for a cup (green pulse on front of halo)
Green: Wi-Fi connected
Yellow: W-Fi not connected
System will attempt to reconnect to Wi-Fi automatically
For additional support: